At Liberal Walk, your satisfaction is our top priority. We are committed to ensuring that you love your purchase. If for any reason you need to exchange or return a product, we are here to help with a simple and hassle-free process.
Exchange Policy
Eligibility: Exchanges are accepted within 7 days of receiving your order.
Condition: Items must be unused, unworn, and in their original packaging with all tags intact.
Procedure:
Contact our customer support team at support@liberalwalk.com or call us at +923340849054 with your order details.
Choose the new size, color, or style you'd like.
Ship the product back to us. Once received and inspected, we’ll dispatch your new item promptly.
Return Policy
Eligibility: Returns are accepted within 7 days of delivery if the product is defective, damaged, or not as described.
Condition: Items must be returned in their original, unused condition.
Procedure:
Reach out to us at support@liberalwalk.com or call us at +923340849054 to initiate the return process.
Provide proof of purchase and images of the issue (if applicable).
Once approved, ship the product back to us. Upon inspection, we’ll process your refund or issue store credit.
Important Notes
Shipping costs for returns and exchanges are the responsibility of the customer unless the product was received damaged or incorrect.
Refunds (if applicable) will be processed to the original payment method within 7 business days after receiving the returned product.
Items marked as "Final Sale" or "Clearance" are not eligible for returns or exchanges.
Contact Us
For any questions or assistance, please feel free to contact our team at support@liberalwalk.com. We’re here to make your shopping experience delightful!
Thank you for choosing Liberal Walk—where every step is stylish!