At Liberal Walk, your satisfaction is our top priority. We are committed to ensuring that you love your purchase. If for any reason you need to exchange or return a product, we are here to help with a simple and hassle-free process.
Exchange Policy
- Eligibility: Exchanges are accepted within 7 days of receiving your order.
- Condition: Items must be unused, unworn, and in their original packaging with all tags intact.
- Procedure:
- Contact our customer support team at support@liberalwalk.com or call us at +923340849054 with your order details.
- Choose the new size, color, or style you’d like.
- Ship the product back to us. Once received and inspected, we’ll dispatch your new item promptly.
Return Policy
- Eligibility: Returns are accepted within 7 days of delivery if the product is defective, damaged, or not as described.
- Condition: Items must be returned in their original, unused condition.
- Procedure:
- Reach out to us at support@liberalwalk.com or call us at +923340849054 to initiate the return process.
- Provide proof of purchase and images of the issue (if applicable).
- Once approved, ship the product back to us. Upon inspection, we’ll process your refund or issue store credit.
Important Notes
- Shipping costs for returns and exchanges are the responsibility of the customer unless the product was received damaged or incorrect.
- Refunds (if applicable) will be processed to the original payment method within 7 business days after receiving the returned product.
- Items marked as “Final Sale” or “Clearance” are not eligible for returns or exchanges.
Contact Us
For any questions or assistance, please feel free to contact our team at support@liberalwalk.com. We’re here to make your shopping experience delightful!
Thank you for choosing Liberal Walk—where every step is stylish!
